Last Updated: October 2025
1. Introduction
RightResults Diagnostic Centre respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, gender, contact information, and identification details.
- Medical Information: Test orders, laboratory samples, and diagnostic results.
- Payment Information: Transaction details for billing and processing.
- Technical Information: When you visit our website, we may collect your IP address, browser type, and cookies for analytics purposes.
3. How We Use Your Information
Your information is used to:
- Provide diagnostic and laboratory services.
- Generate and deliver accurate test results.
- Communicate updates, results, or service-related information.
- Improve our services and ensure quality control.
- Comply with regulatory and public health requirements.
4. Data Sharing and Disclosure
We do not sell or share your personal data with third parties for marketing purposes. However, your information may be shared with:
- Referring doctors, healthcare providers, or specialists with your consent.
- Regulatory authorities, when required by law.
- Payment processors, strictly for transaction completion.
5. Data Retention
We retain your records in accordance with medical data retention laws and professional standards. Data is securely deleted or anonymized after the retention period expires.
6. Data Security
We implement strong administrative, physical, and technical safeguards to protect your information from unauthorized access, loss, or misuse.
7. Your Rights
You have the right to:
- Access or request a copy of your records.
- Correct inaccuracies in your personal data.
- Withdraw consent for communication or data sharing.
- Request deletion of data where applicable by law.
8. Cookies and Online Tracking
Our website may use cookies to enhance user experience and track website analytics. You can adjust your browser settings to refuse cookies if you prefer.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website, and the revision date will be updated accordingly.
10. Contact Us
If you have questions or requests regarding your personal data or privacy, contact us:
📍 2, Obafemi Anibaba Street, Lekki Phase 1, Lagos, Nigeria
📧 info@rightresultsdc.com
📞 +234 809 228 1199