1. Introduction

Welcome to RightResults Diagnostic Centre (“RightResults”, “we”, “our”, or “us”). By accessing or using our website, booking services, or diagnostic facilities, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Services

RightResults Diagnostic Centre provides laboratory testing, diagnostic imaging, health screening, and related medical services. Our services are provided by trained professionals in accordance with applicable health and safety standards.

3. Medical Disclaimer

• The results of diagnostic tests are intended for medical interpretation by a qualified healthcare provider.
• For Walk in Tests, RightResults does not provide medical diagnosis or treatment advice; test results must be reviewed by your doctor or referring clinician.
• We are not responsible for any decisions made based on self-interpretation of test results.

4. Appointments and Payments

• Appointments can be booked online, by phone, or in person.
• Payment for services must be made at the time of booking or before the test is conducted, unless otherwise agreed.
• All fees are non-refundable once a test has been processed.
• Missed appointments without prior notice (within 24 hours) may attract a rescheduling or cancellation fee.

5. Test Results and Turnaround Time

• Result delivery times vary depending on the test type.
• We will make reasonable efforts to deliver reports within the stated timelines, but delays may occur due to technical or medical review processes.
• Results may be delivered via email, online portal, or printed copies, as specified at the time of booking.

6. Confidentiality

All test results and personal information are handled in strict confidence and will only be shared with you, your referring physician, or authorized third parties with your consent, as outlined in our Privacy Policy.

7. Limitation of Liability

While every effort is made to ensure accuracy and reliability, RightResults Diagnostic Centre shall not be held liable for:

• Errors due to sample quality, incomplete information, or incorrect specimen collection or for submitted samples.
• Delays caused by unforeseen laboratory or technical issues.
• Misinterpretation or misuse of test results by third parties.

8. Intellectual Property

All website content, including text, images, logos, and graphics, are the property of RightResults Diagnostic Centre and may not be used without prior written permission.

9. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Updates will be posted on our website and will take effect immediately.

10. Contact Us

For questions regarding these Terms, please contact us:
📍 2, Obafemi Anibaba Street, Lekki Phase 1, Lagos, Nigeria
📧 info@rightresultsdc.com
📞 +234 809 228 1199